Notice of Privacy Practices
This Notice of Privacy Practices describes how medical information about you may be used and disclosed by Hollimere Health PLLC and how you can access this information. Please read it carefully.
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Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical recordÂ
- You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
- We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
- You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
- We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
- You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.Â
- We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
- You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
- If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
- You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
- We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
- If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
- We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
You can complain if you feel we have violated your rights by contacting us directly at:
Hollimere Health PLLC
P.O. Box 2
Lewisport, KY 42351
270-295-1205
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, or by calling 1-877-696-6775.
We will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
- Share information with your family, close friends, or others involved in your care
- Share information in a disaster relief situationÂ
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
- Marketing purposes
- Sale of your information
- Most uses and disclosures of psychotherapy notes
Our Uses and Disclosures
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
Treat you
We can use your health information and share it with other professionals who are treating you.
Example:Â A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.Â
Payment for Services
Because Hollimere Health is a private-pay practice, we may use or disclose your protected health information to process payments, maintain your payment account, provide receipts or superbills upon request, and coordinate laboratory testing, pharmacy services, or referrals when necessary.
Example: We may use or disclose health information as necessary for payment processing, issuing superbills upon request, or coordinating care with other healthcare providers.
Electronic Communication
Hollimere Health utilizes secure electronic communication through the patient portal for routine, non-emergency communication. Email and text message notifications may be used to notify you that a secure message is available. These notifications will not contain detailed medical information.
Standard email and text message notifications are used only to notify you that secure information is available within the patient portal and will not include detailed protected health information.
Telehealth
Protected health information may be collected, maintained, transmitted, and stored through HIPAA-compliant telehealth technology used to provide psychiatric services remotely.
AI-Assisted Documentation
Hollimere Health may utilize secure, HIPAA-compliant artificial intelligence technology to assist in the preparation of clinical documentation. AI is used solely to assist in the preparation of clinical documentation and does not independently diagnose, recommend treatment, prescribe medications, or make clinical decisions. All documentation is reviewed and approved by your provider before becoming part of your medical record.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.
Help with public health and safety issues
We can share health information about you for certain situations such as:
- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect, or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
Do research
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Address workers’ compensation, law enforcement, and other government requests
- We can use or share health information about you:
- For workers’ compensation claims
- For law enforcement purposes or with a law enforcement official
- With health oversight agencies for activities authorized by law
- For special government functions such as military, national security, and presidential protective services
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Business Associates
We may disclose your protected health information to trusted Business Associates who perform services on our behalf (such as electronic health record providers, secure messaging services, payment processors, transcription or AI-assisted documentation vendors, laboratories, pharmacies, or information technology vendors). These organizations are required by law and contract to safeguard your information and may only use it as necessary to perform services for Hollimere Health.
Business Associates are contractually required to maintain the confidentiality and security of your protected health information in accordance with applicable federal and state law.
Uses and Disclosures Related to Behavioral Health
Hollimere Health recognizes that mental health information is particularly sensitive. We comply with all applicable federal and Kentucky laws governing the privacy of behavioral health information. Certain behavioral health records and substance use treatment records may receive additional protections under applicable federal or state law, and disclosures may require your written authorization unless otherwise permitted or required by law.
Minors
Parents or legal guardians generally have the right to access a minor patient's protected health information as permitted by applicable federal and Kentucky law. Certain information may remain confidential when required or permitted by law.
Our Responsibilities
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
- We must follow the duties and privacy practices described in this notice and give you a copy of it.
- We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The most current version of this Notice is available upon request and at:
www.hollimerehealth.com
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This Notice is effective as of August 1, 2026.
